Amazon Smart Plug Unresponsive-How to Fix It and Keep Your Home Safe

Elizabeth Frank22 Jan 2022

If you’re like most people, you know that keeping your home safe is a huge priority. And if you live in an apartment or condo, then you probably also know that having an extra outlet and a smart plug in your hallway is a must. But if you’re having trouble connecting your smart plug to your home Wi-Fi, you might be thinking of giving up. Here are some tips on how to fix the Amazon Smart Plug unresponsive problem and keep your home safe.

What is the Amazon Smart Plug?

The Amazon Smart Plug is a product that helps you connect your smart devices to your home Wi-Fi. It typically includes two plugs, one for the power outlet and one for the smart plug. When you unplug the Amazon Smart Plug, it disconnects all of your devices in your home and sends a message to your phone telling you that there is no Wi-Fi connection. If this happens to you, you can try connecting your devices through Bluetooth or another Wi-Fi connection.

Ways to Fix an Unresponsive Amazon Smart Plug

The Amazon Smart Plug is a popular and convenient way to add smart home functionality to lamps, appliances, and other devices in your home. The plug makes it possible to wirelessly control such devices using the Amazon Alexa voice assistant or with an app on your smartphone or tablet. However, there can be issues with the plug not responding to your commands. Here we'll show you some troubleshooting steps that might help if they don't work. The first thing to do is make sure the device or appliance connected to your smart plug isn't somehow on a different network or blocked from communicating on your current network. It may also be possible that the plug itself is offline and needs to be reset back to its factory defaults. To check, follow these steps:

Check that the router is turned on and restart it if necessary.

Make sure your router is plugged into a working power source and that the router's lights, such as its power light or wireless connection indicator, are on. If possible, connect your laptop to one of the router's wired ports using an Ethernet cable. Otherwise, to test it wirelessly, you can temporarily switch from your current wireless network (that is connected to your router) to the router's guest network. If you find that the guest network works but the other doesn't, there may be an issue with your primary network or its configuration. For instance, if your laptop is connected to another wireless access point in addition to your router (such as at a coffee shop or library), this can cause interference or signal conflicts. Try temporarily disabling your other wireless network's access point(s) or moving them to a different location before reconnecting to your router.

Make Sure That The Device Is Up-To-Date

One of the most common problems with smart plugs is that they don’t work well with newer versions of Wi-Fi. Make sure that the device you’re using is up-to-date by updating it to the latest version. This will help your smartplug connect to your home Wi-Fi and start providing power.

To avoid potential setup errors

If you’re having trouble connecting your smart plug to your home Wi-Fi, it might be because you didn’t follow the instructions that came with your smart plug. Follow the instructions carefully and make sure that you have the correct password for your Wi-Fi network. You can also check to see if there are any security restrictions on how you can connect to your home Wi-Fi.

Make Sure That Smart Outlets Are Plugged In.

One of the most important steps is to make sure that your smart outlets are plugged in. This ensures that your smart plug is working and that you can connect it to your home Wi-Fi. If you have trouble connecting your smart plug to your home Wi-Fi, you might need to reset it. To do this, go to the My Smart Appliances page on Amazon and click on the Reset button. After resetting your smart plug, make sure it’s connected to your home Wi-Fi and turn on your smart plug.

Restart Your Smart Plug

One solution to the Amazon Smart Plug unresponsive problem is to restart your smartplug. If you can't connect your smartplug to your home Wi-Fi, then you might need to restart your smartplug. To do this, follow these steps:

  1. Log into your Amazon account and open the Alexa app.
  2. Click on the settings icon at the top of the Alexa app.
  3. Scroll down and click on "Power."
  4. Click on "Restart Smart Plug."
  5. The smartplug should now be restarted and should be working correctly.

In addition, you can reset your Amazon Smart Plug back to factory defaults by following these steps:

  1. Log into your Amazon account at via your PC web browser. 
  2. Click the "Your Devices" tab at the top of the page.
  3. Find the smart plug you want to factory reset, then click its name or item description in the list below it. 
  4. Click "Actions" near the bottom left corner of the page, then select "Edit." 
  5. Click "Reset to Factory Defaults" on the following page, and click "Yes" in the confirmation box. 
  6. Click "Save Changes."


In this article, we will explore ways to fix an Amazon Smart Plug that is not responsive. It's not just your home that is at risk when a smart plug is unresponsive-your whole home could be at risk if you are not careful. Make sure to fix the issues that are making your Smart Plug unresponsive and keep your home safe by fixing the issues that are making it unresponsive.

Elizabeth Frank

Elizabeth Frank

Hope you enjoyed my post. I'm Liz, an interior designer that found her calling with smart gadgets.

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